August 30, 2011

i18n : found in translation

Today we start a new series of posts made of little "capsules" from our translation division.
Literally found in translation. Here's the first one:

i18n
This numeronym (an acronym with digits) stands for "internationalization" and it is made of the first and last letters in the word itself with 18 being the number of letters between them. Pretty neat, huh? So what does it mean? Well, in short it identifies the process of developing or modifying an application or any type of software so that it can run across multiple regions with different specifications.
Is this too technical? Stay tuned for our next found in translation capsule!

Translation/Localization Division . Vocalink

August 19, 2011

Ricardo Torres: our new Manager of Interpreter Affairs.

We are pleased to announce Ricardo Torres has joined our team as manager of interpreter affairs. One of Vocalink’s corner stones, interpreter affairs designs, coordinates and executes strategies implemented to enhance the interpreting experience for our clients and our interpreters, in the tradition of excellence that has long become a Vocalink hallmark.

Ricardo Torres, a native of Colombia, is living in the United States since 2001. He has a degree in English Language by the Universidad Del Quindío and is completing an associate degree in Science at Cincinnati State University. Ricardo is a State of Ohio certified judicial interpreter and a State of Ohio certified medical interpreter. He has been working as a Spanish interpreter at UC Health University Hospital in Cincinnati.

His long and outstanding experience in this field will provide our interpreting services a broader and more effective edge, taking our vision of making business throughout the world easy in any language, in any way, at any time to new heights. We are very pleased to have Ricardo Torres on our team. Knowing his passion for making his mark in the industry, we are excited about the role he will play in driving us ever forward to achieve our goals and thus help our clients achieve theirs in an even more efficient way.

August 18, 2011

An App That Makes Customer Service Hold for You!

by Amelia Rodríguez

My dad actually invented a rigged remote channel changer that rested on the chair arm from where he could turn off the sound of the tv during commercials because he hated their annoying blasting volume. That was pretty innovative, I think, when you consider he engineered it in the early 60's. Over the years this kind of thinking has shifted for me a little from "how can I make my world easier for me" to "I wonder how my client dreams of his world being made easier".

I am a student of the science of customer service. Since I was a kid I have been intrigued by finding ways of making something better, or easier. No bones about it, much of this came from being lazy really... I would daydream schemes of how to turn in my homework without actually doing it. Or how to change a channel on the tv without getting up from my seat.  ...  [read more]

August 17, 2011

Standing by.

Seen the World? Join Vocalink.

Unlike the Navy, we expect our interpreters to have seen the World before joining in (*). This approach combines their linguistic skills with a unique cultural insight that makes the interpreting experience not only accurate but sensitive, giving our clients the assurance that communication is as clear as it is complete.

You will find interesting facts and information about our interpreters in this blog and whether you are one, you are considering becoming one or interested in obtaining interpreting services through Vocalink, you will see interpreting through a much wider perspective. Vocalink's perspective.
(*) Our interpreters do get to see more of the World after joining, though. Lots more!

August 09, 2011

Vialink = VRI

Vocalink is transforming the way business professionals communicate and manage information in many languages with the introduction of Vialink™, a groundbreaking new Video Remote Interpretation (VRI) service. Vialink’s state-of-the-art videoconferencing technology enables you to instantly connect with our skilled remote interpreters, and accurately communicate your message to diverse clients.

Contact us today, and discover the many ways in which Vialink’s VRI services can help you to communicate and manage information across cultures and around the world. You’ll be glad you did!

August 07, 2011

Welcome!

Vocalink starts its blog today and we are glad you dropped by!
Together with our Facebook page and our Twitter page, this is our informal way of sharing information with you about new services and initiatives, highlighting relevant features of existing ones and, last but not least, about the company itself.

As an expanding company, Vocalink remains true to the philosophy that drove us through the first days: simplicity and efficiency are best. We strive to make the global business world easier to navigate, not add to it's complexity. As a result, we not only provide an excellent service but we actually save our clients money. We are more than a multilingual services provider, we are management specialists.

Whether you start with Twitter, Facebook, here at our blog or at Vocalink.net, by following us you will become familiar with Vocalink like never before. Who we are, what we do, what is to come. Whenever, wherever communication is key, count on Vocalink to make your business with the world easy… in any form, any language… at any time!
Got questions? Good. We got the answers!
Come back soon!

August 05, 2011

Coming soon!

As part of Vocalink's social network experience you will have a number of resources available to you, but we're just starting so bear with us! If you clicked on a resource link and were redirected to this post, chances are it's being updated or still under construction.

Resources we are working on:


Linkedin
Our company's link to professionals out there!


You Tube
Where you can browse through our published Videos.


rss feed
Soon you will be able to add all our platforms to your feed!



Along with our other social network resources, you will find these links on our sidebar at all times. Updates on the status of each platform will be posted regularly.

August 04, 2011

One Blog, many languages!

Being a multilingual managed services company, Vocalink will make our blog available in multiple languages, starting with spanish (in translation atm) and portuguese. We are currently exploring the possibility of expanding to a few more idioms and, should the need arise (here is where you come along) we will expand the translated blogs to other languages.

If you clicked on a language link on the sidebar and were redirected here, the blog translation you were looking for is not yet active, but as soon as enough people demand it we will make it happen. If you'd like to have our blog available in your native language let us know! The best way to do that is to get in touch with our Social Network administrator, Melissa Crabtree - melissac@vocalink.net - so go ahead and contact her today!

And remember, you can follow us on any of the social platforms listed on the sidebar. Stay in touch!